For Cigna MA Providers.
1. Go to medicareproviders.cigna.com
2. Scroll down slightly and click on “Log in to HSConnect Provider Portal” (in green box)
3. Click on “Need an Account? Click here.”
4. If prompted, enter one of your provider’s individual NPI under “ID” and click “Validate Provider”.
5. Then populate the fields as needed. The staff member requesting can be the “requestor”. Section 2 should list all providers and their associated NPI #s under the group. Section 3 would be the new user’s (or users’) first & last name(s) and corresponding email address(es).
Once submitted, Cigna Medicare Provider Relations team will review for read-only access or full access (with the added ability to submit referrals and pre-certifications). They may need to reach out to you to confirm which access is needed for each user.