Category: A POET ALERT!
Aetna Fee Schedule Update Effective Today
However, Aetna tells POET the fee schedule is not ready for them to send out, yet.
It Is With a Heavy Heart
It is with a heavy heart that POET shares the following:
The man that was instrumental to the foundation and success of POET has passed away.
Ken Smith was more than an advisor and CPA to POET.
He helped physicians and others in more ways than anyone will ever know.
The community as a whole is better because of his involvement.
Kenneth Wayne Smith
August 20, 1936 – December 15, 2024
Funeral services for Kenneth Wayne Smith, 88, of Lufkin will be held Friday, December 20, 2024 at 2:00 p.m. at Lufkin First Church of the Nazarene. Interment will follow in the Garden of Memories Memorial Park. Visitation will be from 1:00 to 2:00 p.m. Friday afternoon prior to the service.
Mr. Smith was born August 20, 1936 in Nacogdoches, Texas, and died Sunday, December 15, 2024 in Lufkin,Texas.
Carroway Funeral Home, Lufkin, directors.
Visitation
Friday, December 20, 2024
1:00 PM – 2:00 PM
Lufkin First Church of the Nazarene
1604 S. Medford Drive
Lufkin, TX 75901i
Funeral Service
Friday, December 20, 2024
2:00 PM
Lufkin First Church of the Nazarene
1604 S. Medford Drive
Lufkin, TX 75901
New Criminal History Background Check Requirement from TMB!
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Fingerprinting services are provided through IdentoGo by IDEMIA (formerly known as MorphoTrust USA, LLC) for a fee (see the Fingerprinting FAQs below for the current fees), payable directly to IdentoGo. Results of the fingerprinting will be sent directly to TMB from both the Texas Department of Public Safety Criminal Records and the Federal Bureau of Investigation.
POET Says Farewell
As of March 31st, Leslie Anders is no longer with Cigna MA.
Please direct Cigna MA issues and questions to:
Jim Denman
(936) 635-0612
Please be patient, Jim will be filling both positions until Cigna finds a replacement.
Imagine 360 – POET Alert!
Please notify POET if you are having issues of any kind with claims from Imagine 360.
If you have submitted paper or electronic claims to Imagine 360, please check to see if they have been received by them.
Thank You.
POET ALERT
PLEASE PAY CLOSE ATTENTION
Another Lufkin Office has been Hit!
Scammers are using your office caller ID. Calling your patients asking for checking account numbers and other secure information.
Please take an active part and warn your patients.
POET ALERT!
RED
ALERT
Callers Posing as Physician’s Office
Scammers can now use technology to make your office caller ID show when they make a phone call. This is called “Caller ID Spoofing”. They can also “clone” your phone number to steal your information.
One local physician’s office reports it is happening to their patients.
The caller is asking patients to verify their date of birth, Social Security and Medicare number along with other information.
Protect your patients! Let them know to be on alert.
Remember Social Security numbers are no longer part of claim information.
If you have this information in your patient’s file you should redact it for your protection.
Remind your patients that you would not call them for this information, and they should never give their social security information out over the phone.
Medicare nor the Social Security Department call for information.
Tell your patients to hang up as soon as possible, call you and report the call to the Federal Trade Commission.
Report telephone scams online to the Federal Trade Commission. You can also call 1-877-382-4357 (TTY: 1-866-653-4261). The FTC is the primary government agency that collects scam complaints. Report all robocalls and unwanted telemarketing calls to the Do Not Call Registry.
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