From Cigna Healthcare: Their provider EFT enrollment functionality was temporarily unavailable from August 12, 2026, through August 17, 2026, because of a new system implementation
Providers affected by record set-up issues may experience delays in processing their electronic funds transfer (EFT) enrollment or preference updates.
Specifically, these updates may take up to six weeks to process. During this period, providers will continue to receive paper checks until the issue is resolved.