Please welcome Brigitte Monrose, M.D., Family Practice. She will be joining Dr. Charles Evans.

Click here to view the Updated Directory.

Are you looking for a tool for conducting performance conversations with your employees?

Click “Differentiating Staff Worksheet” to review this sample worksheet from “Results that Last”.

Or look in the sub File “Human Resource” located in the “The Business End”.

To view updated Roster click here.

Click here to view that update.

In this month’s newsletter you will find the following topics:

• Star Rating Highlights
• Closing Out Gaps
• Express Scripts Pharmacy Home Delivery
• AIDS Awareness Month
• CAHPS Corner – encouraging patients to make healthy choices during the holidays
• Valuable Insights – Care Coordination

Please do not shoot the messenger.

Want to remind everyone, compliance requirements are starting to be audited. Yesterday, POET was asked to produce Fraud, Waste and Abuse certificates for ALL physicians by December 15th.

Yes, we said “wait a minute” (those were not my words exactly – smile)

POET has started reaching out to offices to remind them of Federal and State regulations. We thought we had more time to achieve our goal of helping everyone reach compliance and signing an attestation to the fact.

We will continue our friendly efforts. Hopefully we will not be forced to come knocking on doors.

Important Information for your Office. This Aetna OfficeLink Update covers a variety of topics including: Precertification, Claims Editing, Drug Coverage and much more. Click here to view this Update.

Click link to get the latest version: https://community.poetllc.org/download/health-plan-representatives-updated-11-27-2019/

Click on the title to find great advice in the article, “7 Financial Reports Your Practice Needs to Run”.

As “POET Ink” grows, you will find more articles like this one under FILES in the folder called “The Business End”.