POET Is Seeing a Trend

POET has received a few calls this week from Specialists (SCP) stating that Primary Care Physicians (PCP) have not been able to get the SCP a referral. The PCP office is stating Cigna MA is showing the SCP out of network. 

1. POET has been in contact with Cigna MA regarding the situation. Cigna will be reviewing to see if there is a greater problem.
2. So far it appears to only be effecting SCPs in the HMO product.
3. Just a reminder: SCPs do not need a referral due to the Public Health Emergency (PHE). The PHE is scheduled to lapse on January 16, 2022. POET has been on the Public Health Emergency website and the U.S. Department of Health & Human Services website to look for new information on the PHE lapse date. We have nothing to report as of this post.