Several Members from the MGMA Community have reported that Cigna has made ACH withdrawals from their bank account without permission.
One POET physician has reported the same.
MGMA Members suggest you contact your bank if you see a non-approved withdrawal from your account.
Update from MGMA, 6/15/2022: Please be aware Cigna experienced an isolated issue resulting in some EFT payments from settlement date May 23 being paid over the amount of the remittance advice. To minimize disruption to providers, Cigna worked with the bank to retract these EFT payments on June 1, 2022. The EFT payments for the correct amounts will be reissued around June 8, 2022 and should be available within 1 business day from reissue. Please also note that during this time, some remittance advices were delayed but have since been released.