In its latest update on the response to the cyberattack on Change Healthcare, UnitedHealth Group said that its largest clearinghouse, called Relay Exchange, will be back online by the end of the weekend and the company will begin processing $14 billion in medical claims.
“Once a critical mass of payer connectivity has been established, we will turn on claims processing for Assurance customers. That process will occur automatically for those Assurance customers when we trigger restart,” UnitedHealth said in its update. “Following activation of Assurance software customers, we will turn our attention to the reactivation of all other Relay Exchange claims submitters. Throughout the reactivation of these provider customer groups, we will continue to add additional payer connectivity to close any remaining gaps. We will start immediately with establishing payer connectivity so claims entering the clearinghouse have a destination.”
The company is targeting the week of April 1 to restore its clinical exchange service, payer connectivity and hosted payer services.
The following week, April 8, the company plans to restore its Risk Manager and Health QX products.