Aetna OfficeLink Updates 12/1/2024

Claim and Code Review Program (CCRP) Update

Aetna states in their newsletter

“We might have new claim edits for our commercial members. 

 

Beginning March 1, 2025, you may see new claim edits. These are part of our CCRP. These edits support our continuing effort to process claims accurately for our commercial  members. You can view these edits on our provider portal on Availity.*

For coding changes, go to Aetna Payer Space > Resources > Expanded Claim Edits

You’ll also have access to our code edit lookup tools. To find out if our new claim edits will apply to your claim, log in to our provider portal on Availity. You’ll need to know your Aetna® provider ID number (PIN) to access our code edit lookup tools.

We may request medical records for certain claims, such as high-dollar claims, implant claims, anesthesia claims, and bundled services claims, to help confirm coding accuracy.”

Author: Seymore Bones

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