You may have been experiencing issues with HS Connect. One office reported to POET (thank you) they had been in contact with HS Connect. And was told that on January 1, 2025 HS Connect had a major update. You may already guessed, it failed (Majorly in Texas). Our source was told that HS Connect is having to enter Texas Data by hand. What you are seeing when you pull up the screen is 2024 data.
For more information call: HS Connect Help Desk (866) 952-7596 , option 2 or email [email protected]
If you have information that will benefit others, please feel free to share. POET would love to get it out on ink.