Beware of Phony TMB, DEA Agents

The Texas Medical Board (TMB) continues warning physicians to be on alert for scammers involving criminals who pose as officials from TMB or other state and federal agencies. 

“In some instances callers may claim to be employees with the Texas Medical Board, DEA, FBI or other law enforcement entity and may even attempt to spoof agency phone numbers or send documents on official-looking letterhead demanding money,” TMB said in its alert. “Please know the TMB would never call and make such requests for sensitive information over the phone or send demand letters for money to reinstate licenses or threaten the arrest of licensees. The TMB does not suspend licenses at the direction of the DEA, FBI or other federal entity. Additionally, the TMB has no authority to issue, cancel, or influence arrest warrants as some scams have indicated.” 

According to the DEA notice, the criminals mask their telephone number on caller ID by displaying the DEA Registration Support 800 number. A real DEA employee would not contact a registrant and demand money, or threaten to suspend someone’s registration over the phone, the DEA says. FBI has issued similar fraud alerts. 

If you receive such a call from someone claiming to be either a DEA or TMB official, report it using the DEA’s online extortion scam reporting form here. 

New Claim Tool for UHC

TrackIt

There are many reasons to love TrackIt. But this time of year, its ability to save you time ranks pretty high. Need to add information to a claim or check a prior authorization status? Skip the phone or waiting for the mail. You can find all that and more in TrackIt. The tool makes it easy to stay on top of your UnitedHealthcare tasks by showing what items need attention, so you can take action in real time — and get back to your holiday to‑do list faster.

UHC Network News

Policy and Protocol Notice

Get the latest updates, legal mandates, state-specific news, trainings and more for Medicare Advantage, Medicaid and Commercial plans.

City of Lufkin Added to Provider Roster

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To All Office Managers Everywhere

POET would like to salute you. Happy Halloween

Sometimes it may feel like more tricks, than treats.

We appreciate you. We know how hard you work. And on most days give more than you have to give.

THANK YOU!

LexisNexis – Superior

If you receive a letter from LexisNexis requesting directory information for Superior, and you have opt’ed into POETs Superior Agreement, you do not need to fill this out.  Please notify POET

However, anytime you have demographic changes in your practice, POET needs to know as soon as possible. It is POET’s responsibility to provide that information to the insurance plans, you have opt’ed into with us.  This includes but is not limited to: 

  • Adding Provider to Practice
  • Address 
  • Phone Number
  • Billing Address
  • Changes Concerning AHP
  • Office Manager Changes
  • Provider Leaving Practice
  • Practice Name Change
  • Office Manager Changes
  • TIN or NPI Changes

Prescription Take Back Day Oct. 29

Help put a dent in the prescription drug misuse in Texas and around the country by reminding your patients to dispose of unused medications safely and anonymously on Oct. 29, National Prescription Drug Take Back Day.

Since the first event in 2010, more than 15 million pounds of prescription drugs have been collected across the country – more than 1 million in Texas – according to DEA. Collection sites may include physicians’ practices, community health centers, hospitals, police stations, schools, and other private businesses

The Song That Doesn’t End

Please be advised the Public Health Emergency (PHE) for Coronavirus Disease (COVID) which expired October 13, 2022.has now been extended by the U.S. Department of Health & Human Services Secretary, Xavier Becerra.

The renewal of the PHE is effective October 13, 2022.  Absent another renewal, the PHE is anticipated to expire at 11:59 pm on January 11, 2023.

Song Credits: Shari Lewis

BCBS Pharmacy Qtrly Update

CHI Has A New Card

It has been reported that CHI has a new name on their card.