CLIA-Checks No Longer Accepted
Per CMS CLIA Communications Update: This is your last chance to go paperless before we eliminate paper fee coupons and CLIA Certificates on March 1, 2026. In addition, laboratories must pay their CLIA certification and survey fees online (checks will no longer be accepted). Failure to go paperless may result in billing or certification issues.
When you switch to paperless, your laboratory will get:
• Email notifications from CMS
• Electronic fee coupons*
• Electronic CLIA certificate – no more waiting for it to come in the mail*
*This does not apply to CLIA-exempt states or state licensure.
To switch, you must either:
• Email your State Agency
Tip: Include your laboratory name, laboratory director or owner’s name, CLIA number, director or designee’s signature to help your State Agency make the switch.
• Contact your Accreditation Organization (for accredited labs).
They can add or update email addresses for the laboratories they survey.
Reach out to your State Agency or Accreditation Organization for assistance. For more details, visit Clinical Laboratory Improvement Amendments (CLIA).
HealthSpring has a New Payor ID
PAYOR ID: 52192
Claims Address for paper claims: P.O. Box 23456 Chattanooga, TN. 37421
More on HealthSpring and CPL
Update: POET has been advised that the issue involving HealthSpring, CPL, and Polk County is related to a claims system error. HealthSpring has confirmed that they are currently in contract with CPL, and the issue is actively being worked on.
POET we keep you updated, as we receive information.
CPL Labs and HealthSpring
Just in from HealthSpring!
In Polk County, CPL Labs are not in network.
HealthSpring patients in Polk County should go to Quest or LabCorp.
UHC December Monthly Overview
Key changes for our Medicare Advantage plan
- In 2026, most UnitedHealthcare Medicare Advantage health maintenance organization (HMO) and point of service (POS) plans are referral plans. You can check plan referral requirements online.
- Starting Jan. 1, 2026, most members enrolled in UnitedHealthcare Medicare Advantage HMO/POS plans will be required to obtain a referral from their primary care provider (PCP) before accessing certain specialist services in outpatient, office or home settings. Referrals must be submitted by the PCP to UnitedHealthcare prior to the specialist visit. This also applies when members of HMO/POS plans are traveling and accessing the National Network. Learn more in our 2026 Medicare Advantage Referral Requirements Guideopen_in_new.
- Effective Jan. 1, 2026, new or existing members of UnitedHealthcare SNPs, including Chronic Special Needs Plans (C-SNP) and Dual Special Needs Plans (D-SNP), need a qualifying chronic condition to access benefits that cover healthy food and/or utilities. Providers may be contacted by UnitedHealthcare to verify a member has at least one qualifying condition to receive benefits. See 2026 Medicare Advantage, CSNP & DSNP Plan Overview Courseopen_in_new for more information.
BCBS Pharmacy Qtrly Updates for January 2026
Pharmacy Program Quarterly Update Changes Effective Jan. 1, 2026 – Part 1
Scheduling Webinar
“Every patient experience begins with the people who deliver care — and scheduling is what brings providers, nurses, and staff together at the right time. More than a staffing tool, scheduling is the backbone of modern healthcare.
In an era of workforce shortages, rising burnout, and increasing regulatory scrutiny, healthcare leaders are being called to go all in on strategies that unify scheduling, build workforce resilience, and seamlessly connect every member of the care team around the patient’s needs.
In this session, you’ll hear from a panel of healthcare innovators who have tackled the challenges of scheduling across providers, nurses, staff, and physical resources. They’ll share proven approaches you can apply to balance flexibility, fairness, and resilience while strengthening compliance confidence and improving visibility across your organization. You’ll leave with practical insights into how a holistic approach to scheduling can boost workforce engagement, improve access to care, and deliver stronger financial and patient outcomes.
Learning Objectives:
- Recognize the schedule as a strategic asset for care team coordination, compliance, and patient access.
- Learn how clinical and operations leaders can collaborate to unify scheduling, communication, and credentialing strategies.
- Explore practical approaches to strengthening compliance confidence (e.g., EMTALA, ACS standards, audit requirements) through improved workforce coordination.
- Recognize the enterprise value of going “all in” on workforce scheduling strategies to reduce risk, optimize resources, and improve patient and financial outcomes.”
The Definition of G0136 is Changing
Another Great Article from CodingIntel
November 2025
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BCBS CIR Cheat Sheet
“The Claim Inquiry Resolution (CIR) tool within the Electronic Refund Management (eRM) portal accessed via Availity® Essentials only accepts inquiry submissions related to High-Dollar, Pre-Pay Review requests for most Host (BlueCard® out-of-area) claims (Medical Records and/or Itemized Bills). The other inquiry options that were available via CIR have transitioned to the Availity Claim Status Tool’s Dispute Claim or Message This Payer features.” Per BCBS Provider Education.
WHAT CAN BE DOWNLOADED TO eRM?
See Example Below —
UHC November Update
A list of recently approved, revised, and/or retired Medical Policies and/or Medical Benefit Drug Policies is provided below for your reference. For a comprehensive summary of the latest updates, refer to the Medical Policy Update Bulletin: November 2025.
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