Nickel and Dimed by Electronic Credit Card Fees?

Chances are that at least one small health care coverage plan is trying to force your medical practice to receive payments through a virtual credit card – one that charges unnecessary fees. 

“This is something that’s affecting all practices to some degree.” “The good news is that physicians don’t need to put up with that, and the Texas Medical Association can help.” See “How to respond” from TMA, below.

Physicians are Responsible for Checking OIG Exclusions List

This article was submitted to TMA by the Texas Office of Inspector General as part of an educational campaign for physicians and other health care professionals. Physicians should consult with their own retained counsel.

“Physicians are REQUIRED to screen all employees for exclusion from Medicaid on a MONTHLY basis. Under the OIG’s rules, a practice may be subject to administrative sanctions for failing to document that its employees or contractors are not excluded, or for failing to notify the OIG after identifying an excluded employee.”

The Texas Exclusions List is updated daily. You can access the state list via the Texas OIG website. The federal list and an instructional video for using it are available at exclusions.oig.hhs.gov.  

Price Transparency

Angelina Co. Vs. City of Lufkin

Angelina County

City of Lufkin

VS

POET holds a direct contract with the employer group: Angelina County

If you are unsure your physician has opt’ed into this POET contract, give us a call. 

POET is working to obtain a direct contract with employer group: City of Lufkin.

POET will email opt in to physicians, when and if a contract is obtained.

YES

YES

PHCS is on both cards. But if you will look closely the card states PHCS is the “Medical Plan Network Access”. This means Angelina County is accessing physicians through a “lease network”. Angelina county employees are not insured by PHCS. 

Imagine 360 is also on both cards. Imagine 360 is NOT an insurance company. They are a “third party administrator” (TPA).  A third-party administrator (TPA) provides administrative services for self-funded health plan.

If you have opt’ed in to POET’s Angelina Co. agreement, please do not turn away your patients. Nothing has changed with the Angelina Co. contract. The only difference is GPA has changed it’s name to Imagine 360. However, that does not affect the current contract.

UHC Updates October 2022

Policy and protocol notice

Get the latest updates, legal mandates, state-specific news, trainings and more for

Medicare Advantage, Medicaid and Individual and Group Market plans.

TX Resources for Family

Physicians who frequently refer patients to no- and low-cost state services like health insurance and child care will find that easier now that the state has launched familyresources.texas.gov, a website that puts links to those services all in one place.

FBI Warns Healthcare Sector of Surge in Payment Scams

Cybercriminals are stealing multimillion-dollar payouts from healthcare payment processors by compromising user login credentials, the FBI warns the healthcare industry.

In recent incidents, cybercriminals used employees’ publicly available personally identifiable information and deployed social engineering techniques to impersonate care providers and gain access to healthcare portals, payment information and websites, the FBI says.

In April, an unnamed healthcare company with more than 175 medical providers discovered that a threat actor had posed as an employee and changed automated clearinghouse instructions of one of the entities’ payment processing vendors to direct payments to the cybercriminal.

“Cybercriminals are incredibly patient and have been known to spend months or longer learning about individuals and organizations in order to gain access, and then once they have access, further biding their time to gain more knowledge that allows them to increase the severity and magnitude of their crime,” he says.

Indicators of Compromise

The FBI advises entities to watch for any of a number of potential indicators that cybercriminals are attempting to gain access to user accounts.

The indicators include:

  • Phishing emails targeting the financial departments of healthcare payment processors;
  • Suspected social engineering attempts to obtain access to internal files and payment portals;
  • Unwarranted changes in email exchange server configuration and custom rules for specific user accounts;
  • Requests within a short time frame for employees to reset passwords and multifactor authentication phone numbers;
  • Employees reporting they are locked out of payment processor accounts due to failed password recovery attempts.

Who ya’ gonna call?

HAVING ISSUES WITH MEDICARE CALLS?

Who do you call? A source from MGMA shared this information.

They suggest you file a complaint and email CMS leadership. Because complaints go to “low-level” administrative staff whose entire goal is to close them.

Create a complaint letter detailing your experience. Email it to CMS Administrator Chiquita Brooks-LaSure Administrator and CC to the relevant CMS leadership as follows:

CMS Administrator: Chiquita Brooks-LaSure [email protected]

Deputy Chief Operating Officer: Karen Jackson [email protected] 

Director Office of Program Operations & Local Engagement: Nancy O’Connor [email protected]

Deputy Administrator and Director Center for Medicare: Meena Seshamani, M.D., PhD  [email protected] 

Deputy Administrator & Director Center for Medicare & Medicaid Innovation: Elizabeth Fowler  [email protected]  

Deputy Administrator and Director Center for Consumer Information & Insurance Oversight: Dr. Ellen Montz [email protected]

Deputy Director: Cheri Rice [email protected] 

Upcoming Texas Incentives for Physicians and Professional Services (TIPPS)

REPORTING PERIOD

October 10 – November 6, 2022

Below please find information on the upcoming Texas Incentives for Physicians and Professional Services (TIPPS) reporting period (October 10 – November 6, 2022) for state fiscal year (SFY) 2023 (year [Y] 2.

  • HHSC will hold a reporting webinar to provide instruction on the reporting process and template. The Y2 Round 1 reporting webinar will be held on October 13, 2022 at 2:00 PM. Please register using the link below. 
  • HHSC will notify participating providers when the reporting companion (instructions for using and submitting the template) and reporting template are posted to the reporting portal Bulletin Board by October 10, 2022. HHSC will post a link to the recorded Y2 reporting webinar on the bulletin Board by October 14, 2022. 
  • Participating providers must report data using the data measurement period of January 1, 2022 – June 30, 2022 (i.e., the first six months of calendar year 2022). All of the calendar year 2022 will be reported during Y2 Round 2 in April/May 2023

A few other links of interest: 

Contact the HHSC CPP Quality Team: [email protected]

Contact the Provider Finance Department (PFD): [email protected]

See Comments for Definition of TIPPS

Is it Posssible, Well and Sick Same Day?

Having Trouble Closing Those Gaps?

Check out these two articles from the POET InK files.


How to Code a Well Visit with a Sick Visit.


HEDIS News You Can Use