Important Cigna CoVid Updates

Since the COVID-19 pandemic began, Cigna has taken important steps to deliver accommodations to providers and customers, helping to ensure that our customers have continued access to COVID-19 screening, testing, treatment, and vaccinations in safe settings.
Please click on the button to view this update.

Provider Star Training

And CMEs to Boot

Cigna Medicare Advantage has two new on-demand webcast available for Stars. 

Both of these web-cast have CME credits attached to them. 

Check them out,  by clicking on their individual button. 

CME

Mental Health Awareness, Cigna MA CME Series 2021.08.25

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HOS Success Series, Cigna MA CME Stars Series 2021.08.25

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Get the Latest Cigna Updates.

HealthSpring Insurance Card

You may have noticed the Cigna MA (HMO) insurance card  no longer sports the “HealthSpring” name.

Here is a tip.

There are only three customer benefit plans (HMO) for our service area.

  • 2021-TX-H4513-061-Preferred (HMO) – Medicare A, B, & D coverage
  • 2021-TX-H4513-060-TotalCare (HMO DSNP) – Medicare/Medicaid A, B, & D coverage
  • 2021-TX-H4513-009-Fundamental (HMO) – Medicare A & B coverage only (no part D); formerly known as the Advantage plan

Where you see “contract/PBP” with the orange circle around it, the card for our service area should have either H4513-061, H4513-060 or H4513-009. Any other number would suggest the patient is out of their service are. 

HMO

Patient Support Programs

Medically complex patients benefit from tailored interventions. Cigna Medicare Patient Support Programs can serve as a customizable adjunct to your treatment plans. All programs are offered at no additional cost to the patient.

BENEFITS
> Short-term and complex care management
> Assistance coordinating services and community resources
> Targeted efforts to prevent or manage exacerbations
RESULTS
> Improved self-management skills
> Improved medication adherence
> Closed gaps in preventive care measures
PATIENT ELIGIBILITY ASSESSMENTS
Email us to request eligibility assessment for your patient:
[email protected]

Cigna Medicare Patient Support Programs, Quick Reference Guide 2021

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Updated Plan Reps

The  Health Plan Representative Contact List has been updated. 

THRIVE

THRIVE CareAllies’ Provider Newsletter May 2021

Education inside: Obtain Assistance with Coding Accuracy and Documentation, one-on-one education, coding reference tools. Get set up for remote access, email [email protected].

Resource Material inside: 

  • CoVid Vaccine Flyers
  • Call us first: Poster, Wallet Card, Wearable Button, etc. 
  • NO-SHOW: Poster and Wallet Card (customizable)

Email CareAllies at [email protected] with any topic suggestions for this (your) newsletter.

THRIVE