Step Therapy Requirement

Cigna Medicare Advantatge

The goal of step therapy is to help achieve lower drug prices while maintaining access to drugs for  patients.

Certain Part B drugs that currently require precertification will also require step therapy.

The list of drugs that require step therapy can change throughout the plan year. 

Cigna MA

Cigna Updates

Cigna is pleased to announce we are expanding our Musculoskeletal and Pain Management Program to include select Cigna Medicare Advantage customers. 

Beginning June 1, 2021, precertification requests for affected services, including major joint surgery services related to the hip, knee, and shoulder and interventional pain management procedures must be submitted to eviCore instead of Cigna.

For the full article

CIGNA MEDICARE ADVANTAGE PRIOR AUTHORIZATION PROGRAM – ORIENTATION SESSION SCHEDULE.

Cigna Medicare Advantage has partnered with eviCore healthcare to provide patients with access to high quality, medically appropriate care that is consistent with evidence-based treatment guidelines.

The following procedures will require prior authorization for patients covered by Cigna Medicare Advantage

  • Major Joint Services (Hip, Knee, Shoulder)
  • Interventional Pain Management Procedures

eviCore healthcare will be leading online orientation sessions designed to assist you and your staff with the new program.  For times and how to register click here

Step Therapy Required for Part B Drugs and Biologics, Revised 2/24/21

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Cigna Medicare Advantage Prior Authorization Program – Orientation Session Schedule

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Cigna Medicare Advantage Musculoskeletal and Pain Management Program is Expanding Beginning 6/1/2021

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Cigna MA 2nd Qtr News 5/11/2021

Feature Article: Engaging with Patients Virtually, Cigna’s Virtual Care Reimbursement Policy

Policy Updates:

  • Preventive Care Services
  • Precertification
  • Clinical, Reimbursement, and Administrative

General News

  • Claim Denial preventive tips
  • Appeal Reminders
  • and many more to numerous to add

Webinar Schedule for Digital Solutions:

TopicDateTime (CT)LengthMeeting #
Eligibility and Benefits /Cigna Cost of Care EstimatorWednesday, May 12, 202112:0060 min179 626 8334
EFT Enrollment, Online Remittance, and Claim Status InquiryMonday, May 17, 202111:0060 min179 602 5133
Online Appeal and Claim ReconsiderationWednesday, May 19, 20211:0060 min179 487 2665

Website Access Manager Training

Wednesday, May 26, 2021
11:0060 min179 079 6479
CignaforHCP.com Overview
Tuesday, June 1, 2021
1:3090 mins179 702 7790
Eligibility and Benefits /Cigna Cost of Care Estimator
Wednesday, June 9, 202111:0060 min179 319 4586
EFT Enrollment, Online Remittance, and Claim Status InquiryWednesday, June 16, 202111:0060 min179 225 1773
Online Appeal and Claim Reconsideration
Monday, June 21, 202111:0060 min179 162 7760
Website Access Manager TrainingMonday, June 28, 202111:0060 min179 940 8512
View the entire Newsletter

Re: Cigna MA Referrals

This is a cut and paste from:

(Revised 04/26/21) The current Public Health Emergency (PHE) period has been extended through 07/20/2021. https://www.phe.gov/emergency/news/healthactions/phe/Pages/COVID-15April2021.aspx

Referral Requirements

In-Network Providers: Referral requirements (if required by customer’s benefit plan) are waived for in-network provider services through 07/20/2021.

Out of Network Providers: Referral requirements (if required by customer’s benefit plan) are waived for out-of-network provider services through 07/20/2021.

Cigna MA Referral Requirements

Cigna MA, Updates for Providers

Health Plan Representatives

The Representative List has been updated

Health Plan Representatives Updated 2/25/2021

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