The First Quarter 2022 issue of Cigna Network News is now available

Check out these pages: 

4. Preventive Care Services Policy Updates

5. Reimbursement Policy Updates

7. Precert Updates (click here to view the Master Precert List)

8. Webinar Schedule for staff training.

18. 2022 Cigna MA plan highlights (and card sample)

25. How to use Z Codes

34. How to contact Cigna

Cigna Network News

CignaforHCP Training on Newest Features.

Online Appeals and Claim Reconsideration and Procedure Code Lookup, 

Interactive Staff Training. 

Important Cigna CoVid Updates

Since the COVID-19 pandemic began, Cigna has taken important steps to deliver accommodations to providers and customers, helping to ensure that our customers have continued access to COVID-19 screening, testing, treatment, and vaccinations in safe settings.
Please click on the button to view this update.

Get the Latest Cigna Updates.

PHE Current Information

Follow these links to find the most current 

health plan information.

PHE

Updated Plan Reps

The  Health Plan Representative Contact List has been updated. 

Prior Auth. Time Frames

Several commercial payers have resumed prior authorization time frames and requirements that had been suspended because of the COVID-19 emergency, while others will continue to approve prior auth requests or suspend them for at least part of the year.

Below is an overview of some payers’ COVID-19 prior authorization policies as of April 2021: Click on the Links for more detail.

Blue Cross and Blue Shield of Texas ended approvals on services with existing prior authorizations on Dec. 31, 2020. 

Aetna is approving prior authorization requests for commercial and Medicare Advantage members until the end of the plan year. “Authorization may be extended beyond the plan year, for a period of six months, if continued eligibility can be confirmed.”

Cigna resumed standard prior authorization time frames and requirements beginning April 1, 2021. 

Humana resumed standard prior authorization time frames and requirements beginning April 1, 2021

UnitedHealthcare will not require prior authorization for most services through the national public health emergency period, currently scheduled to end April 20, 2021. Exceptions include medical and behavioral health services, post-acute care admissions, site of service reviews, and transfers to new providers. Prior authorizations for medical and behavioral health were not subject to extension on or after April 10, 2020.

Article written by Ellen Terry : https://www.texmed.org/TexasMedicineDetail.aspx?id=53502&utm_source=Informz&utm_medium=Email&utm_campaign=TMT&_zs=cPrdA1&_zl=CvCF6

Prior Authorizations

Health Plan Representatives

The Representative List has been updated

Health Plan Representatives Updated 2/25/2021

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