IF YOUR TREK TO COLLECT

is coming up with more dead-ends and reworks than you have ever had in your life!!!

There is a ray of hope!

Do you remember the old Texas Medical Association (TMA), Hassle Log?

It has a new name. 

“Reimbursement Review and Resolution (RRR) services” (because hassle log was too hard, lol).

If you are a TMA member, this is a great resource. 

Attached is the paperwork you will need to submit your issue. Just follow the links.

POET has recently reached out to TMA using this resource and so far it has been pretty simple. 

SOME GOOD HELP

UHC Newsletter

Aetna OfficeLink Update 6/1/2021

Aetna OfficeLink Updates 6/1/2021

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Cigna MA 2nd Qtr News 5/11/2021

Feature Article: Engaging with Patients Virtually, Cigna’s Virtual Care Reimbursement Policy

Policy Updates:

  • Preventive Care Services
  • Precertification
  • Clinical, Reimbursement, and Administrative

General News

  • Claim Denial preventive tips
  • Appeal Reminders
  • and many more to numerous to add

Webinar Schedule for Digital Solutions:

TopicDateTime (CT)LengthMeeting #
Eligibility and Benefits /Cigna Cost of Care EstimatorWednesday, May 12, 202112:0060 min179 626 8334
EFT Enrollment, Online Remittance, and Claim Status InquiryMonday, May 17, 202111:0060 min179 602 5133
Online Appeal and Claim ReconsiderationWednesday, May 19, 20211:0060 min179 487 2665

Website Access Manager Training

Wednesday, May 26, 2021
11:0060 min179 079 6479
CignaforHCP.com Overview
Tuesday, June 1, 2021
1:3090 mins179 702 7790
Eligibility and Benefits /Cigna Cost of Care Estimator
Wednesday, June 9, 202111:0060 min179 319 4586
EFT Enrollment, Online Remittance, and Claim Status InquiryWednesday, June 16, 202111:0060 min179 225 1773
Online Appeal and Claim Reconsideration
Monday, June 21, 202111:0060 min179 162 7760
Website Access Manager TrainingMonday, June 28, 202111:0060 min179 940 8512
View the entire Newsletter

News from Aetna

Check out the news from Aetna regarding: (click)

  • Changes to their National Precertification
    List (NPL)
  • Submitting precertification requests
  • How to use Availity to request precertification online

Aetna

News from Aetna, April 15, 2021

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6 Keys to Addressing Denials

6 keys to addressing denials in your medical practice’s revenue cycle

MGMA STAT – MARCH 18, 2021

The Medical Group Management Association’s most recent MGMA Stat poll asked healthcare leaders, “Has your organization seen denials increase in 2021?”

  • 69% said “yes.”
  • 31% said “no.”

Common responses from respondents included payers not reimbursing for codes related to COVID-19 supplies, critical care claims and imaging CTs.

For those healthcare leaders who reported an increase in denials, the average increase in denials was 17%.

  • Half responded that they increased by 1% to 10%.
  • 34% said 11% to 20%.
  • 12% who stated 21% to 30%.

The poll was conducted March 16, 2021, with 576 applicable responses.

For great tips and strategies to use, follow this link or visit “The Business End” folder located in the InK files. 

Denial Strategies from MGMA

6 Keys to Addressing Denials in Your Medical Practice’s Revenue Cycle, MGMA STAT – March 18, 2021

[embeddoc url=”https://community.poetllc.org/wp-content/uploads/2021/03/6-Keys-to-Addressing-Denials-in-Your-Medical-Practice-2021.03.18.docx” download=”all” viewer=”microsoft”]

Improve Your Appeal Efforts

“Know the Law When Managing Claim Denials for Better Appeals” 

Medical denials and appeals can be an expensive and time-consuming. Sharpen your skills with this article from MGMA.