Tag: Patient Sources
Medicare Patient Additional Support
Have You Identified Patients That Need Additional Support?
Physicians may refer Cigna Medicare patients to Cigna’s multiple Care Management (Patient Support) programs. Simply by sending an email to the Care Management team at [email protected]
To request an eligibility assessment review for your patient or learn more, contact Cigna Medicare Advantage patient support programs:
- email: [email protected]
Include:
- Provider Name and Phone #
- Patient Name
- Patient Healthplan ID #
- Any additional information we may need relevant to medical, pharmaceutical, behavioral, or SDOH needs
Remember to use secured email when sending patient PHI or diagnostic information in order to protect patient information.
No Surprise Act:
Share information with your patients to help protect them from surprise billing.
As of January 1, 2022, they have new billing protections under the “No Surprise Act” when they receive:
- Emergency care
- Non-emergency care from out-of-network providers at in-network facilities
- Air ambulance services from out-of-network providers
Just click the links below for printable information.
In all actuality this is info we all need to know - no surprises
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