HEIGHTENED RANSOMWARE THREAT: ACTION STEPS

MGMA members-the federal government has announced a heightened risk of malware/ransomware attacks on the healthcare industry-including physician practices and inpatient facilities. We wanted to identify some actions you can take to reduce your risk and resources to assist you.

Actions to reduce your risk:

  • Discuss the issue of cybersecurity with your IT/website vendor and have them block known sites that provide known functionality to the malware (reference the IOC list below)
  • Have your IT/website vendor monitor endpoint detection on servers and workstations for changes in applications and running services
  • Have your IT/website vendor monitor all new account creations. Especially critical are those with administrator access
  • Have your IT/website vendor confirm that your data backup systems are in place and working effectively. Remember that offsite data storage is preferable
  • Ensure your practice’s business continuity and disaster recovery plans are up-to-date and readily available
  • Discuss the heightened threat with your administrative and clinical staff and the increased need to stay highly diligent during this time
  • Consider instituting a practice-wide policy prohibiting staff use of personal email accounts as a method to decrease your risk
  • Remind staff not to open emails and/or attachments from unknown senders (and even be cautious with attachments from recognized senders)
  • Encourage staff to inform you regarding any suspicious email or cyber incident

Robert Tennant MA
Director of Health Information Technology Policy MGMA Government Affairs
Washington DC