Tag: WellCare by Allwell MA

Health Plan Representatives Updated 8/4/2025

 Author: Seymore Bones  Published Date: August 4, 2025  Leave a Comment on Health Plan Representatives Updated 8/4/2025

The Health Plan Representatives List has been updated. This is a good tool to print and have close by when you have an issue.

Click here to locate the updated list.

The biggest change for claims issues will be HealthSpring (HCSC) formerly Cigna MA. Here is how:

  1.  Email ALL claims issues to [email protected]

2.      HealthSpring has supplied the spreadsheet that MUST be used. A link is provided below, or you may call POET, we will be glad to email you an electronic copy. 

Only the columns with Red Lettering, need to be filled out by the Physician’s office.

4.       Always feel free to copy [email protected] if you would like POET to be in the loop. 

3.      CC: [email protected].

Do not call on initial claim issues.

This will not accelerate the process.

5.      If you have a time sensitive, special, or just an issue you would like to discuss with POET, please call (936) 637-7638.

HS Medicare Claims Template