Change to Release Medical Claims Software

On March 18th UnitedHealth Group said they had begin to release medical claims preparation software, a move it says is a critical step in restoring services.

The software will be rolled out to thousands of customers in the next several days, according to the announcement. UHG said that it intends to have third-party attestations available before services are fully online.

Change Healthcare’s electronic payments platform was brought back online as of March 15, and UHG is now “proceeding with payer implementations.

The insurer has also suspended prior authorizations for outpatient care, and is reviewing similar steps for inpatient admissions in Medicare Advantage

Optum Temporary Funding Assistance

The Temporary Funding Assistance Program is designed to help bridge the gap in short-term cash flow needs for providers impacted by the disruption of Change Healthcare’s services.

Eligible providers:

  • Providers who receive payments from payers that are processed by Change Healthcare.
  • UnitedHealthcare medical, dental and vision providers.
  • Providers who have exhausted all available connection options or may be in the process of implementing technical workaround solutions and who work with a payer who has opted not to advance funds to providers during the period when Change Healthcare systems remain down

For questions contact (877) 702-3253

Updated Clinical Prior Authorization

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