Category: Business
Three Strategies to Recruit and Retain Your Primary Care Dream Team
Here are three creative approaches to recruiting and retaining top talent in today’s job market.
- Connect with local learning institutions.
- Consider alternative work schedules.
- Stand up a bonus program aligned with practice goals.
According to Evan Saulino, MD, PhD, a family physician and regional medical director at Aledade, the key is aligning value-based care work with your practice’s payment structure so staff members realize how their daily activities support quality care goals. “This also keeps the team focused on what they can do and not frustrated by what they can’t do,” Dr. Saulino said.
Some organizations award annual bonuses using a simple percentage, while others take a more nuanced approach. Dr. Saulino recommends incentivizing team members who are involved in value-based care work and who have completed a minimum tenure at the practice (e.g. a year of service). At the Walker Clinic, the bonus program unites clinical and nonclinical team members in tackling a given quality measure (e.g., mammograms), which is assigned a biannual bonus payment value. According to Walker, it’s this cross-functional alignment that’s been key to the clinic achieving shared savings.
“We all have to be on the same page and moving in a fluid motion, or we’re just not going to get there,” Walker said.
Surprise Billing FAQs, MGMA
Still confused about Good Faith Estimates (GFE)?
Does Qualifying Payment Amount (QPA) sound like Greek?
Non-performers Impact on Performers
When an employee’s performance is consistently good, it becomes expected and may unknowingly be taken for granted.
I have seen people in leadership positions manipulate high-performing employees to produce more take on the burden of others while nothing is done to address the significant shortfall in the performance of other team members. At some point, this person will get burned out and lose all inspiration to continue performing at such a high level.
According to Tim McClure, when passionate employees become quiet, it usually signals that the work environment has become very dysfunctional. As a leader, this is something you must observe and act on immediately.
Please don’t push your most loyal people to the point that they no longer care. When you have people passionate, inspired, and motivated to help the company achieve its vision while fulfilling its purpose, you must do everything in your power to ensure that this team keeps this vibe. Otherwise, you run the risk of pushing away great talent while settling for mediocrity.
From LinkIn – Leadership First
The Power of the First Phone Call
“Patient satisfaction has become a key criterion by which to evaluate the
quality of healthcare services.
How make every call work for you.
Planning to Test for COVID?
You’ll Need a CLIA Waiver or Certification.
The fast-spreading omicron variant has pumped up demand for COVID-19 testing, and that means physician offices need to make sure they have obtained the correct waiver or certification from the U.S. government to administer those tests.
CoVid-19 News from UHC
Beginning Jan. 15, 2022, UnitedHealthcare is covering the cost of Food and Drug Administration (FDA)-authorized or approved over-the-counter (OTC) at-home COVID-19 diagnostic tests for Individual and Family Plan and Individual and Group Market health plan members.
- The national public health emergency has been extended from Jan. 15, 2022 to April 15, 2022. See how that extension affects temporary provisions for COVID-19 testing and testing-related visits:
- Currently there are 2 monoclonal antibody and 3 antiviral treatment options authorized or approved for use.
- Reminder: CMS Billing change effective 1/1/2022.
- Health care professionals who administer the COVID-19 vaccine serum or monoclonal antibody treatment to Medicare Advantage members should submit medical claims through the UnitedHealthcare standard claims process.
- For services rendered through Dec. 31, 2021, claims should be billed to the applicable Centers for Medicare & Medicaid Services (CMS) Medicare Administrative Contractor (MAC), as previously established for reimbursement of these claims
Employee Vaccinations
TMA Ask the Expert: Employee Vaccinations
“The rule does not apply to independent physician practice settings”
2022 Tech Trends from Iconic IT
The pandemic has sped everything up.
Here’s some of the big trends Iconic believes you’ll be seeing a lot more of in 2022:
1. Companies will invest more in cybersecurity insurance than ever before.
2. Cloud-based desktop software like Microsoft’s Cloud PC will grow in popularity.
3. Companies of all sizes will rely on SIEM cybersecurity defenses.
4. Mobile devices will become a bigger target for hackers.
With more employees than ever working remotely, they’re more likely to use poorly protected cell phones and computers on unsecured wifi. According to Digital Information World, 40 percent of mobile phones are prone to attack, and in need of better authentications and cybersecurity software.
5. AI-enabled cybersecurity software will help companies mitigate network threats in their networks, and the Internet of Things.
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