UHC April Monthly Overview

For Texas: 

Starting June 1, 2023, Optum will manage prior authorization and step therapy requests for prescription medications for Texas residents with pharmacy coverage.

UHC Updates

Medicare vs Inflation

As part of a broader push for Medicare payment reform, the Texas Medical Association, along with the American Medical Association and 133 national specialty and state medical associations, recently called on Congress to index Medicare physician payments to inflation.

POET Says Farewell

As of March 31st, Leslie Anders is no longer with Cigna MA. 

Please direct Cigna MA issues and questions to:

Jim Denman

(936) 635-0612

[email protected]

Please be patient, Jim will be filling both positions until Cigna finds a replacement. 

Farewell

Medicare Patient Additional Support

Have You Identified Patients That Need Additional Support?

Physicians may refer Cigna Medicare patients to Cigna’s multiple Care Management (Patient Support) programs. Simply by sending an email to the Care Management team at [email protected]

To request an eligibility assessment review for your patient or learn more, contact Cigna Medicare Advantage patient support programs:

Include:

  • Provider Name and Phone #
  • Patient Name
  • Patient Healthplan ID #
  • Any additional information we may need relevant to medical, pharmaceutical, behavioral, or SDOH needs

Remember to use secured email when sending patient PHI or diagnostic information in order to protect patient information.

Prevent Improper Code Bundling

Physicians can take advantage of a new Medicare tool to sort through service codes that can be bundled together for claims payment – and AVOID improper billing.

The CMS recently released the National Correct Coding Initiative (NCCI) procedure-to-procedure (PTP) lookup tool to promote accurate code-bundling and prevent improper payment of Medicare Part B and Medicaid claims when incorrect code combinations are reported.

Available via Texas’ Medicare contractor Novitas Solutions, the tool is further designed to help physicians identify when certain pairs of codes are subject to automated edits.

AND FOR EVEN MORE TOOLS

CLICK ON ANY OF THE BUTTONS BELOW

Sorry, today's weather went to my skull. ~Seymore Bones

UHC Reconsideration and Appeals Going Digital

This change affects Commercial and MA health care professionals.

What you need to know about the change at UHC

Cigna 1st Qtr 2023 Network News

PRINT THIS!

For Easy Access

Click the blue box for a printable download.

Cigna MA HEDIS CPT II Codes

Is CIOX a Pain?

If you are having issues with CIOX, please let POET know.

UHC MA Plans

The below list is for Provider use only.  Not to be distributed to Patients.

Information Provided by Melissa Boyd, UHC Network Account Manager

Know Your "H" Numbers