Superior: New Availity Claim Features and Webinars.

Effective April 21: New Availity Claim Features and Webinars


On April 21, 2025, new corrected claim and remittance advice features launched in Availity Essentials. To help providers prepare, Availity is hosting webinars this week. These sessions will guide users on how to use these new features and answer any questions they may have.

Register today to secure your spot and ensure you’re ready for these important updates.
 

Superior: Appeal Submissions

IMPORTANT: Post-Service Medical Necessity Appeal Submissions

Superior HealthPlan would like to remind providers that post-service Medical Necessity Appeals must be mailed or faxed using the submission information below. Submissions must include the reason for appeal and any additional clinical information for appeal review..

Centene Management Company

ATTN: Medical Management Appeals

5900 E. Ben White Blvd

Austin, Texas 78741

Fax number: 1-866-918-2266

Post-service appeals for reconsideration of a Medical Necessity Denial on behalf of a member should not be sent to the Claims Appeal address. 

For questions about post-service Medical Necessity Appeals, providers can contact  1-877-398-9461.

Superior Post-Service Medical Necessity Appeal

Submit 2024 MIPS Data by April 14th

The data submission period for Medicare’s 2024 Merit-Based Incentive Payment System (MIPS) performance yeard has been extended to April 14th at 7 pm CT. 

At Stake is a pay cut of up to 9% in the 2026 payment year. 


Read the full article

Prior Auth for Certain Sleep Studies, No Longer Required by Superior as of April 1, 2025.

For all Medicaid (STAR, STAR Health, STAR Kids, STAR+PLUS), CHIP and Ambetter from Superior HealthPlan members, Superior will no longer require prior authorization for the following Current Procedural Terminology (CPT) codes:

For Medicaid, CHIP and Ambetter members 17 years of age and younger, Superior will no longer require prior authorization for the following CPT codes:

UHC April Network News

Aetna Fee Schedule Update Effective Today

However, Aetna tells POET the fee schedule is not ready for them to send out, yet. 

Cigna Medicare Business Acquisition Completed

Well, it is final. As of today, March 19, 2025 Health Care Service Corporation

(HCSC)  has acquired Cigna’s Medicare operations.

HCSC has acquired Cigna’s Medicare businesses, including Medicare Advantage, Cigna Supplemental Benefits, Medicare Part D, and CareAllies. 

It has been stated:

  • Members will have the same plan, member ID, benefits, and network structure. 
  • No changes are expected for 2025
  • You should not expect any changes in coverage levels or out-of-pocket cost.
  • And the one we all hoped would change, BCBS says we can still expect the same level of service. 
HCSC Acquires Cigna MA

Exclusion Review (HOW TO)

Part 3 of 3: System for Award Management Report (SAMS)

This one is a little bit tricky. If you need help, please give us a call. 

Exclusion Review (HOW TO)

Part 2 of 3 Exclusion Review: Texas Office of the Inspector General

Exclusion Review Part 1 of 3

Texas Office of Inspector General (OIG) Exclusions

Don’t forget to retain searches for 10 years.