UHC November Monthly Overview
Texas Medicaid: Earn 5.5 hours of free CE
UnitedHealthcare Community Plan of Texas and the American College of Lifestyle Medicine (ACLM) are partnering to offer 5.5 hours of free CE
Keep Your Staff Up to Date
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New Criminal History Background Check Requirement from TMB!
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Fingerprinting services are provided through IdentoGo by IDEMIA (formerly known as MorphoTrust USA, LLC) for a fee (see the Fingerprinting FAQs below for the current fees), payable directly to IdentoGo. Results of the fingerprinting will be sent directly to TMB from both the Texas Department of Public Safety Criminal Records and the Federal Bureau of Investigation.
Cigna Digital Solutions Update 11/1/2023
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Beginning October 31, 2023, when you verify eligibility for patients with a third-party administrator (TPA) plan, the electronic data interchange (EDI) 271 transaction will indicate whether they are covered or not covered using information from Cigna Healthcare, as well as the TPA. It will also provide the TPA name and telephone number to confirm further eligibility or benefit information. What are TPA plans? How do I determine if my patient has a TPA plan? Patients with a TPA plan will have “Shared Administration” (or the letter “S”) at the bottom right of their TPA ID card (see the sample below). This designates that Cigna Healthcare shares the administration of the plan with a TPA. The ID card also includes the TPA phone number to call for eligibility and benefits information. |
Superior Pediatric Vaccines 11/1/2023
For questions, please contact Pharmacy Provider Services
Updated: Vaccine Information
Date: 11/01/23
The best way to stay protected against COVID-19 and flu is by staying updated on vaccines. Superior HealthPlan would like to inform providers about current COVID-19 and flu vaccine coverage.
COVID-19 Vaccines
The United States Food and Drug Administration (FDA) approved updated versions (2023-2024 formulation) of the COVID-19 vaccines; both the Pfizer and Moderna versions were approved in September and the Novavax version was approved in early October.
The Vendor Drug Program (VDP) is still working on getting the new COVID-19 vaccines added to the pharmacy formulary with no provided ETA. Superior Medicaid and CHIP members can obtain the new COVID-19 vaccines through their medical provider in the meantime or wait and return to the pharmacy once the VDP and the Texas Health and Human Services Commission have added the new vaccines to the pharmacy benefit. Please check the VDP Product Search for the most updated coverage of vaccines.
Flu Vaccines
The 2023-2024 flu vaccine formulations were added by the VDP to the pharmacy benefit on September 1, 2023. Similar to last year’s flu season, Medicaid and CHIP members who are 3 years of age and older can obtain their flu vaccine from a participating pharmacy. All members under 3 years of age will need to obtain a flu vaccine from their medical provider.
STOP BACK OFFICE THEFT
5 Tips to Help Stop Theft in Your Back Office
It’s unfortunate, but even in today’s era of two-factor authentication and hyper-alert security, we still hear stories of physicians being defrauded by their employees. To help protect yourself from financial fraud, consider adopting these five approaches in your practice.
1) Cross-Train Your Employees
The most common place for fraud to occur is in the back office of small businesses where only one person handles the cash and books. Train more than one person on the cash conversion cycle. Rotate people through the various processes, too, so that no single person operates in a silo. When multiple people know the process, they can check each other’s work for mistakes and anomalies. Cross-training employees helps to create an open and transparent environment. It also reduces the chance of theft by assuring no one person wields too much power. Ultimately, it would be best if you also knew the process, so you can be an effective leader and fiscally responsible business owner
5 State and Federal Training Mandates
There are five topics that physicians and their staff must receive training on regularly per state and federal requirements, and the TMA Education Center offers programs to meet those mandates.
All these programs are free to members and their staff as a benefit of membership, saving members $200 or more per program or more than $2,000 combined. Find them in the TMA Education Center under the Opioid and Mandated Trainings topics.
State:
- Human trafficking: Meets all required Texas Health and Human Services Commission (HHSC) Human Trafficking Training Standards, is approved by HHSC in accordance with House Bill 2059 (2019), and addresses how to recognize, screen for, and report suspected human trafficking.
- Pain management and the prescribing and monitoring of controlled substances required by the Texas Medical Board: State requirement for a total of 2 hours of formal CME that count as ethics credit and addresses:
- Best practices, alternative treatment options, and multimodal approaches to pain management that may include physical therapy, psychotherapy, and other treatments;
- Safe and effective pain management related to the prescription of opioids and other controlled substances, including education regarding standards of care; identification of drug-seeking behavior in patients; and effectively communicating with patients about the prescription of an opioid or other controlled substances; and
- Prescribing and monitoring of controlled substances.
Federal:
- OSHA: Federal requirement for annual training for all health care workers.
- Treatment and management of patients with opioid or other substance use disorders required for all U.S. DEA-registered practitioners: Federal requirement, one-time 8 hours of specified training.
Federal and state:
- HIPAA and Texas medical privacy laws: Federal and state requirements annually, regularly, and/or within 90 days of hiring.
TMA’s Education Center also has dozens of other courses you can find anytime, available at no cost to members thanks to TMA Insurance Trust.
Disclaimer: Participation in this program in no way implies the participant has fully met the federally and state-mandated training requirements. Participants are solely responsible for ensuring any mandated training requirements are completed.
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