Tag: Staff Training
Eliminating Staff Gossip
Here are some tips to make your office a gossip-free zone.
Creating a winning team culture in an office is a key to success that cannot be overlooked. Most team builders come in with a lot of buzzwords, flashing lights, and games in order to engage staff members; often times their solutions dwindle and fade as fast as they arrived. There are simple solutions that create a unified team environment that can become permanent. One of the easiest ways to build team unity is a no gossip policy.
The policy is simple- gossip once and you will be warned, gossip again and you will be released. You could implement a few different versions, and with a problematic and bickering staff, you may have to add a few additional steps prior to releasing an employee.
Gossip is dishonest, contagious, and breeds disloyalty for your medical practice and within your team. All of the standard bullet points about building a great culture within your company are affected by gossip. Typically, team members that gossip about each other, gossip about everybody: staff, physicians, patients, and business. It is not “healthy” for your office to allow gossip and having an office full of gossip is a quick way to experience legal and professional ramifications.
When you bring a policy like this into an existing office dynamic, it is imperative that you don’t hand this out in a memo or e-mail. It is imperative to hold a team meeting, with a detailed explanation, and an opportunity for your team to ask questions.
This policy may not be well-received by all of your staff or team members at first. Your biggest culprits will be the most vocal and try to win over the others. Quality people do not gossip, and after the initial implementation phase of this policy, you will be left with quality people, who monitor and remind each other to remain gossip free.
To read the article on the web. https://www.physicianspractice.com/view/eliminating-staff-gossip-at-your-practice
DHS warns of Emotet
DHS warns that Emotet malware is one of the
most prevalent threats today (click to read the full article)
POET wanted to pass this on to you. It is an excellent article to use for ongoing security training.
DHS Warns the Emotet Malware is on of the Most Prevalent Threats Today 10/6/2020
[embeddoc url=”https://community.poetllc.org/wp-content/uploads/2020/10/Emotet-Malware-10062020.pdf” download=”all” viewer=”google”]
TRS- AIM Provider Training for Prefixs T2U and T2S 08/05/2020
[embeddoc url=”https://community.poetllc.org/wp-content/uploads/2020/08/TRS-AIM-External-Training-for-Providers-Final-8-5-2020.pdf” download=”all” viewer=”google”]
Introduction to TRS – ActiveCare 08/05/2020
[embeddoc url=”https://community.poetllc.org/wp-content/uploads/2020/08/Introduction-of-TRS-ActiveCare-and-Prior-Authorization-Expansion-Final-8-5-2020.pdf” download=”all” viewer=”google”]
Have you signed up for the TRS training?
Two dates left !
| Provider Webinar Training Select the link of the session you would like to attend. Complete the registration. Check for confirmation email with instructions on how to join. Space for the online training is limited. If you received a notice that the Webinar you chose is full, please choose another option. |
Wednesday, August 19, 2020 1:00 pm | Central Daylight Time Wednesday, August 26, 2020 10:00 am | Central Daylight Time |
To view the slide decks:
TRS-Active Care Training
Introduction of TRS-ActiveCare and Prior Authorization Expansion to AIM Specialty Health®
Webinar Sessions
The BCBSTX Network Management Department will be holding webinar training sessions to review the following updates that are effective Sept. 1, 2020.
- Implementation of the Teacher Retirement System of Texas (TRS) participants benefit plan for TRS-ActiveCare.
- Prior authorization for the following outpatient services through AIM Specialty Health (AIM) for certain participants:
- Advanced Imaging
- Cardiology
- Sleep Medicine
- Joint and Spine Surgery
- Pain Management
- Radiation Therapy
- Genetic Testing Services
Provider Webinar Training Dates
Training sessions are being offered on the following dates and times:
- Select the link of the session you would like to attend.
- Complete the registration.
- Check for confirmation email with instructions on how to join.
Space for the online training is limited. If you received a notice that the Webinar you chose is full, please choose another option.
Thursday, August 13, 2020 3:00 pm | Central Daylight Time
Wednesday, August 19, 2020 1:00 pm | Central Daylight Time
Wednesday, August 26, 2020 10:00 am | Central Daylight Time
Cigna MA Monthly Lunch and Learn Webinars
CareAllies Coding Team will be hosting MONTHLY Lunch and Learn Webinars.
On Friday, March 20th from 12:00 PM -1:00 PM (CT) via WebEx the agenda will be:
• e-cigarette, or vaping, product use associated lung injury (EVALI)
• New IDC-10 code for vape related injury
• What do your members think of you?
Medicare Learning Network (MLN) Learning Management System (LMS) FAQs 8/2019
The Medicare Learning Network® (MLN) offers free educational materials for health care professionals on Centers for Medicare & Medicaid Services (CMS) programs, policies, and initiatives. Find a complete list of MLN educational offerings in the MLN Catalog at http://go.cms.gov/mln-catalog.
For a complete “HOW TO” guide on the MLN and LMS System, including how to set up an account: https://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNProducts/Downloads/LMPOS-FAQs-Booklet-ICN909182.pdf
“Results that Last”
Are you looking for a tool for conducting performance conversations with your employees?
Click “Differentiating Staff Worksheet” to review this sample worksheet from “Results that Last”.
Or look in the sub File “Human Resource” located in the “The Business End”.
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